The Heart & Hammer Approach
The Heart & Hammer Approach
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Proudly serving the Ottawa–Gatineau region
Heart & Hammer is a family-owned and operated piano service business proudly serving the Ottawa-Gatineau region. Founded and led by piano technician Rebecca Visser, with field service support provided from her son, Logan Summerfield, offering personalized, professional piano care to a wide range of clients - from commercial venues and institutions to teachers and family homes.
Heart & Hammer is a family-owned and operated piano service business proudly serving the Ottawa-Gatineau region. Founded and led by piano technician Rebecca Visser, with field service support provided from her son, Logan Summerfield, offering personalized, professional piano care to a wide range of clients - from commercial venues and institutions to teachers and family homes.
We understand the important role pianos play in people’s lives. They carry memories across generations, are present for life’s most meaningful moments, and often become a natural extension of the musician.
We understand the important role pianos play in people’s lives. They carry memories across generations, are present for life’s most meaningful moments, and often become a natural extension of the musician.
This perspective guides our approach to piano care, ensuring every instrument is treated with the attention and respect it deserves.
This perspective guides our approach to piano care, ensuring every instrument is treated with the attention and respect it deserves.
We are proud members of the Canadian Association of Piano Technicians and the Piano Technician Guild, organizations upholding the highest standards of ethics and craftsmanship in piano care. Through these professional communities, we remain connected to current best practices in piano service and industry standards.
We are proud members of the Canadian Association of Piano Technicians and the Piano Technician Guild, organizations upholding the highest standards of ethics and craftsmanship in piano care. Through these professional communities, we remain connected to current best practices in piano service and industry standards.
Driven by a deep respect for the art of sound and the craftsmanship of piano care, we are committed to delivering an exceptional service experience - one that is thoughtful, precise, and tailored to your instrument.
Driven by a deep respect for the art of sound and the craftsmanship of piano care, we are committed to delivering an exceptional service experience - one that is thoughtful, precise, and tailored to your instrument.
Our Team
Our Team
Rebecca Visser
Founder | Piano Technician
Rebecca Visser
Founder | Piano Technician
Rebecca is a piano technician with a foundation in the piano retail environment, where she has developed several years of hands-on experience in both workshop and in-field service settings. She continues to build on this foundation through ongoing work in the field.
Committed to her craft, Rebecca regularly pursues ongoing development through workshops, courses, and industry conferences, and benefits from mentorship with highly respected and distinguished technicians in the field. Her approach reflects a dedication to precision, care, and continual growth in the field of piano technology.
She is an associate member of the Canadian Association of Piano Technicians and the Piano Technicians Guild, and is actively working toward her Registered Piano Technician (RPT) designation.
Rebecca's passion for pianos is at the heart of her work, guiding the care and attention she brings to every instrument she services.
Logan Summerfield
Field Service Assistant
Logan Summerfield
Field Service Assistant
Logan is a valued and integral member of our team, supporting some of our more extensive field service appointments and assisting with day to day operations. With a strong work ethic and a hands-on approach, he contributes to the efficiency and care that define our service.
As part of a family-run operation, Logan takes pride in contributing to a business built on trust, craftsmanship, and attention to detail.
Professional Affiliations
Professional Affiliations
Canadian Association of Piano Technicians
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